Privacy Policy

Last updated: October 2026

1. Data controller

Personal data collected on oneafrance.com is processed by Yanis Martin, sole proprietor trading as ONEA, SIRET 943 016 089 00014, 200 rue de la Croix-Nivert, 75015 Paris, France. Contact: oneashop1@hotmail.fr, +33 6 58 34 48 23.

2. Data collected

  • Identity and contact details: first and last name, delivery and billing addresses, email, phone.
  • Order: products purchased, amount, purchase history, returns.
  • Payment: processed by our secure payment provider. We do not store your bank card numbers.
  • Customer account: username and preferences, if you create an account.
  • Communications with us: messages and customer service requests.
  • Technical data: IP address, browser, device, pages viewed, cookies.

3. Purposes and legal bases

  • Process, ship and track your orders, manage returns and refunds (performance of the contract).
  • Manage your customer account and respond to your requests (performance of the contract, legitimate interest).
  • Comply with our legal, accounting and tax obligations (legal obligation).
  • Prevent fraud and secure the site (legitimate interest).
  • Send you promotional emails and the newsletter (your consent, which you can withdraw at any time).
  • Measure audience and improve the site (your consent for non-essential cookies).

4. Recipients

Your data is accessible only to authorized persons and to our service providers, to the extent necessary: Shopify (hosting and store management), our payment provider, carriers, our email and audience analytics tools. We do not sell your data.

5. Transfers outside the European Union

Some service providers, including Shopify, may process data outside the European Union. These transfers are governed by appropriate safeguards, in particular the European Commission's standard contractual clauses.

6. Retention period

  • Order and billing data: 10 years (accounting obligation).
  • Customer account: until deleted, or 3 years after your last activity.
  • Marketing data (newsletter): 3 years after the last contact.
  • Cookies: 13 months maximum.

7. Cookies

The site uses cookies necessary for its operation (cart, session, security) and, with your agreement, audience measurement and advertising cookies. You can accept, refuse or change your choices at any time from the cookie banner or your browser settings.

8. Your rights

You have the right of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to withdraw your consent and to give instructions on what happens to your data after your death. To exercise your rights, write to oneashop1@hotmail.fr, attaching proof of identity if necessary. We reply within one month. You can unsubscribe from our promotional emails at any time using the link in each message.

9. Complaints

If you believe your rights are not being respected, you can lodge a complaint with the CNIL (the French data protection authority): www.cnil.fr, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.

10. Minors

The site is not intended for minors. We do not knowingly collect data from persons under the age of 15.

11. Security

We implement reasonable technical and organizational measures to protect your data (secure connection, restricted access). As no system is infallible, we cannot guarantee absolute security.

12. Changes

This policy may change. The version in force is the one published on the site, with its update date.

13. Contact

ONEA - Yanis Martin, 200 rue de la Croix-Nivert, 75015 Paris, oneashop1@hotmail.fr, +33 6 58 34 48 23.